We are excited you are coming to Visit us……
We charge 100% of the treatment total when you book online. This is to secure your booking. It is an extension of 50% non-refundable deposit taken when booking over the phone or in the spa. In the event you cancel within 14 days we will refund 50% of total treatment without you needing to request. The other 50% will remain on your account to be used toward other treatments, gift vouchers or retail. If you wish to reschedule your appointment the full payment will remain on your account until you come into the spa for your treatment unless you explicitly state you want a refund.
A patch test is required 24 hours before the following: lashes, lash lift, tinting, waxing or tanning. Contact the spa on 01803 200171 to arrange a patch test.
If you suffer from any medical conditions please contact the spa before booking online 01803 200171. More information on our contraindications and medical conditions below.
If you are booking in for an nail appointment and you require a removal of gel polish, please ensure to book this in as well.
We strongly advise you to see our full spa terms and conditions please click here